Guest Services

  Very comfortable  - The rooms are nice and big and very clean. We had a 2 bedroom unit which was perfect for the three of us. There was a nice outlook over the... read more lake and grassy area with outdoor seats. The staff were very friendly and helpful on check in.
We enjoyed our stay.
Thank you 😊

  A great Easter break for our 'family' of 12  - Mel and her staff were fabulous. Nothing was too much trouble
Her proposed upgrades will further enhance the experience
The setting is fantastic with well kept buildings... read more and grounds
Highly recommended particularly for families and for a couple the privacy and facilities in the Lakeview suite is worth the extra cost

  Perfect couple getaway  - My partner and I had a lovely nights getaway at the resort. The resort itself was beautiful and our room comfortable and very clean and tidy.
The restaurant was... read more fantastic and we loved our dinner meals and complimentary breakfast. Friendly and helpful staff and overall a great trip. We will definitely be back.

  A really nice resort with clean comfortable rooms  - Lovely room with doors out on to the lake with comfy bed and big screen tv, swimming pool was good, staff were really helpful. The restaurant was lovely, food was... read more really good with very generous portions. Breakfast was good too. Overall a brilliant place to spend a couple of relaxing days.

  Lovely stay  - The accommodation was absolutely wonderful and the people that ran it were even better. We had a lovely experience at the resort and dealing with them was amazing 🤩 ... read more /> on a very sad note I’d like to say that booking.com had sent me spams on two occasions so I won’t be dealing with booking. Com any more.😤

  Seniors on a 4 day getaway  - Bus load of seniors had 4 lovely days at the resort , the staff were fantastic . there was some rooms upstairs but that was sorted , with lovely young... read more men , the food was excellent, the owner had staff troubles the last night , still the food was fabulous , some of us were in the family rooms , plenty of room , only some had showers over bath which was Ok they had a handle

  Cute lodge  - Good location, pretty lodge and scenery around, could do with more lighting and better parking for the room we stayed in as was a little hard to get out of... read more with all the guests and it seems like a one way road to where the rooms are with no mirror or anything to see if another car is coming in or out

  Great value for money. Just a little road and entrance changes required.  - Great value for money given we had two rooms. Close proximity to pool which was very clean. Good walking distance to the centre of town.
Need better signage for... read more property as it sits down a hill and existing sign is too far away. Entrance to accommodation is a little risky as the double lines on the road you come off, have no break in them, and the hill immediately before the property makes it hard to see oncoming traffic. The driveway is also very short & steep. The narrow road around the property sometimes makes it hard for vehicles to exit and you have to reverse to let someone in or out.

  Not worth the money  - Amazing location. However not worth the money that is paid. We paid for a breakfast inclusions, but breakfast was not even refilled. Couldn’t take the first serve also by the... read more time it’s finished. Waste of money. Rooms are very small and carpets are not so clean. Bathroom is smelly. As people don’t have a choice we stay here. Not worth for 4 star. Only location is the best and prime. Nothing else. We requested 10 mins extra time for feeding the baby, it was also rejected by the reception without any regrets. When I said I couldn’t feed the baby as you did not give me 10 mins time they said no worries. No humanity. Next check in was 2.00 pm. Extending till 10.30 wouldn’t harm. After we vacated the room we were outside in the car and feeding baby and we saw the room was not even occupied or even cleaned. Then why can’t we get that 10 mins extra? Huge charges for breakfast. Waste of money for no food. Had only bread available, pastry and fruits get over by 8 am. But they say breakfast is available till 9.30 am. It’s not. All 3 days we did not get everything. Keep your expectations clear when you go thete. Only location is good. Nothing else. The lady at reception is very very good. But the staff is very rude.

  Nice stay at Lincoln Downs Resort  - The Gardens and the lake at Lincoln Downs Resort are very nice and peaceful.The Location is excellent. The service was also excellent. The Restaurant at the resort was also... read more very good. The view of the lake area from our room was also very good. The room is very good.